HOTEL ALISEI

Return Policy

Rules and conditions for booking cancellations and modifications.

Cancellation Policy: High Season (Dec - Apr)

  • Cancellation 15 days before arrival date: full refund, no charge, no penal fee.
  • Cancellation less than 15 days before arrival date: 2 nights penal fee.
  • The modification of a reservation is considered as cancellation and new reservation. All the cancellation policies apply.

Cancellation Policy: Low Season (May - Nov)

  • No penal fee: full refund, no charge.

Cancellation Policy: Holiday & Special Seasons

Applies to Easter week, Christmas, New Year's Eve, and special long weekends:

  • No refund, no credit. The advance deposit and the final payment are NOT REFUNDABLE and NOT TRANSFERABLE.
  • The modification of a reservation is considered as cancellation and new reservation. All the cancellation policies apply.
  • It is not possible to pay the balance of an apartment by utilizing the deposit of another cancelled apartment.
  • Missing the second payment at the established date implies cancellation of the booking with no refund of the advance deposit.
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